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Automotive Service Management: Operations Management

Mitch Schneider




[PDF.sp77] Automotive Service Management: Operations Management

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 | #1608677 in Books |  Cengage Learning |  2003-05-05 | Original language:English | PDF # 1 |  11.00 x.31 x8.50l,.69 | File type: PDF | 136 pages

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||0 of 6 people found the following review helpful.| Book|By Customer|This book got here in plenty of time with more than enough time for it to be needed and the price was good too| |Introduction Chapter 1: Knowledge Management Chapter 2: Historical Perspective Chapter 3: Management In Time Chapter 4: Benchmarking & Best Practices Chapter 5: Managing Internal Operations Chapter 6: Managing Compensation Chapter 7: Managing External Operatio

All aspects of shop management and the necessary business and customer service skills needed to make a repair operation successful are captured in this comprehensive new series. The key topics for successfully managing an automotive service facility - personnel management, business management, and sales and marketing - are thoroughly examined, with each individual book offering proven solutions for effectively tackling challenges faced by today's professional automotive...

You easily download any file type for your gadget.Automotive Service Management: Operations Management   |  Mitch Schneider.Not only was the story interesting, engaging and relatable, it also teaches lessons.

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